TERMS AND CONDITIONS

Please read carefully the terms and conditions. When you register, you agree with our terms and conditions.
 1. UKTAXES Ltd. will file the tax return on your behalf base on the information you provide to us.
2. UKTAXES Ltd. will also calculate your estimated UK taxable income (Non Residents), depending mainly on employment, contract type and UK days.

  • 2.a UKTAXES Ltd. can also calculate your occasions and work days average based on contract type and fleet for airline crew.

  • 2.b The customer is responsible to accept any draft and figures UKTAXES Ltd. works out before we file any tax return either on paper or online to HMRC.

  • 3. UKTAXES Ltd. are not responsible for any information sent to the Inland Revenue that has been given wrongly to UKTAXES Ltd.

  • 4. UKTAXES Ltd. only provide a service to file your tax return and advice on your taxes as a non resident in the UK, residents in the UK and financial advice if requested by the client.

  • 5. All the information you provide to UKTAXES Ltd. will be treated as confidential and will not be shared with any other companies or third parties without your written consent.

  • 5.a (financial advice) when requesting information about mortgages and finance advice UKTAXES Ltd. may share some or all your information with the lender or financial institution. Requesting Financial information authorise UKTAXES Ltd. to share your details and information with our partners.

  • 5.b (financial advice) UKTAXES Ltd. only provide a service and information regarding finances and UKTAXES Ltd. are not responsible for any possible fees, charges or fees agreed with a third party introduce by UKTAXES Ltd.

  • 6. The fees are fixed, UKTAXES Ltd. do not charge commission, nor do UKTAXES Ltd. charge on returns benefits or repayments unless otherwise agreed. Only for special services and advice you will need to request information for additional fees and charges as UKTAXES Ltd. treat every case personally.

  • 7. Registration fee does not guarantee next year's tax return and neither part is compelled to do so. However, if you decide to file your tax return again with UKTAXES Ltd. no registration fee will be needed. If you do not use UKTAXES Ltd. services for more than two consecutive years, you will need to pay registration fee again.

  • 8. UKTAXES Ltd. may change tariffs and fees at any time without previous notice, unless already register with us. In that case we need to publish the new tariffs on our website or communicate changes to our customers via e-mail or on www.uktaxes.net.

  • 9. You must inform UKTAXES Ltd. of any changes that may take place or any changes that may affect the information you provide in your registration form before we file your tax return online.

  • 10. Fees and registration are not refundable. It is not our responsibility if your Tax Return is not acceptable or the information given to UKTAXES Ltd. is not accurate or wrong.

  • 10.a UKTAXES Ltd. will assess your case and situation before charging any fees. if your case is not accepted or viable, any fees already paid for services not provided will be refunded, subject to any administration fees and charges that may have been already charged to UKTAXES Ltd. Registration fee is not refundable.

  • 10.b UKTAXES Ltd. will not refund any fees for tax returns filed either on paper or online to HM Revenue and Customs or already given to the Customer via e-mail, post or any other way. If repayment is denied by the Inland Revenue or further information is requested by the Inland Revenue or any other agency, further fees may need to apply.

  • 10.c If any self assessment needs to be amended, changed or filed again, either online or on paper, any fees, cost and charges will be the customer responsibility.

  • 10.d Audits and inspections from HM Inland Revenue may occur and any amendments and fees, including further advice and assessment due to a full HM Revenue audit or inspection will be the customer responsibility.

  • 11. Your tax return will not be filed online until all payments to UKTAXES Ltd. have cleared, please be aware this may take over a week. Any fees or charges for unpaid cheques are the customer responsibility and will be claim back to you. No draft or information about your taxes will be send or shared with the customer until payment has been made.

  • 11.a By Credit or Debit card, cheque or bank transfer, as soon as the payment has been cleared.

  • 11.b By Direct Debit, two weeks after the last Direct Debit payment as agreed, unless otherwise agreed

  • 12. If your are late or your tax return can not be file online, any cost for printing, sending your paperwork and courier will be the customer responsibility.

  • 13. If you register later than september 1st on the current tax year, we can not guarantee your activation and filing your tax return online as a new customer.

  • 13.a Current customers need to register not later than december 1st on the current tax year period to file, to allow enough time to file the tax return online before January 31st deadline. We cannot take responsibility for any late registration or late arrival of your documents and information if registered later than december 1st.

  • 13.b The customer is responsible to allow enough time for any paperwork to be delivered on time and courier service or registered mail when posting any documents is strongly advice.

  • 13.c Customers whom are due a payment to HMRC due to income tax and would like to pay their income taxes via PAYE will have to register before September 1st on the current tax year to allow time, as PAYE payments will only be accepted and calculated by the Inland Revenue if filed online before December 30th on the current tax year.

  • 13.d All tax returns to be filed on regular paper forms will have to be submitted by October 31st on the current tax year, and the customer is responsible for allowing sufficient time to register, pay and receive the documents to sign and date to arrive at HMRC no later than October 31st deadline.

  • 14. Previous tax years can be file up to the last 4 years and it is up to the Inland Revenue to accept them.

  • 14.a If you need to file previous tax years to the current one, you must register as soon as possible and we will check if you are still on time to file your previous tax return. The first available tax year to file for previous tax years must register no later than september 1st on the 3th year after the tax year to file has closed in april 5th to be able to activate you and file the tax return on time. It is not UKTAXES Ltd responsibility if you are late to register or supply any relevant documents or information we may need to file your tax return on time.

    • 2009 must register before September 1st 2013

    • 2010 must register before September 1st 2014

    • 2011 must register before September 1st 2015

    • 2012 must register before September 1st 2016

    • 14.b The deadline to register by september 1st must be with all the information and documents we may need to work out your tax return as well as full payment.

    • 14.c If you have a UTR number and we can file online, we may allow registration later than September 1st and may include additional fees for express service.

    • 14.d "Penalties" The client is fully responsible to comply with HMRC and datelines to file any tax returns, forms and information on time and accurately. HMRC will apply penalties for late tax returns, forms and wrong information and UKTAXES Ltd may charge extra fees for amendments and administration to resolve and appeal any penalties due to the client negligence to comply with UKTAXES Ltd timeframe to register and supply the information as well as HMRC.

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    • 15. Terms and conditions for Direct Debit Payment

    • 15.a Uktaxes Ltd. Via Eazy Collect Services Limited will collect the payment via Direct Debit and Eazy Collect Services Limited will notify you 10 days in advance of your account being debited or as otherwise agreed.

    • 15.b Your services from Uktaxes Limited will not be made available to you until full payment has been received.

    • 15.c Direct Debit payment for future services for tax returns will be renewed automatically until further notice from you in writing to Uktaxes Limited.

    • 15.d Any charges for unpaid Direct Debit collection will be your responsibility and will be debited to you.

    • 15.e If you choose to stop the Direct Debit payment and would like to pay the remaining balance, fees and charges may apply. No refunds will be available if you decide to cancel your membership with Uktaxes Limited before we can file or work out your service unless agreed with Uktaxes Limited.

    • 15.f The normal Terms and Conditions with Uktaxes Limited for the services and product provided will apply.

    • 15.g Please note that our BACS accredited Direct Debit agents, Eazy Collect Services Limited, will setup and process your direct debit payment and www.eazycollect.co.uk will appear on your bank or building society statement.

    • 15.h You are aways protected by the direct debit guarantee.

    • 15.i Any payment for your current fees in up to 4 easy payments is subject to administration and finance charges of 5.00 GBP per month unless 1 off payment by Direct Debit.

    • 16. UTR application and tracking service information:

    • 16.a UKTAXES LIMITED provides a service to file, prepare and apply for the UTR number on behalf of the customer, always subject to HMRC rules and approval and when authorise by the customer to act as his or her agent for HMRC.

    • 16.b UKTAXES LIMITED can not guarantee the issue or success application for a Unique Tax Reference (UTR) as the UTR will need to be granted and issue by HMRC and UKTAXES LIMITED only act as an intermediary between the customer requesting the service and HMRC.

    • 16.c UKTAXES LIMITED will prepare and file all the necessary documents to apply and/or obtain the customer´s UTR number based on the information provided on the application form online.

    • 16.d It is the customer´s responsibility to provide the correct information and accurate details of his/her situation and employment details as well as contact details. UKTAXES LIMITED will not be responsible for misleading information, wrong details provided or incorrect application details ending in unsuccessful application for the UTR number. Refunds will not be granted if the service has been provided regardless of the outcome from HMRC.

    • 16.e Applications to obtain the UTR number from HMRC will only proceed once the payment has been cleared. fees are not refundable.

    • 16.f Any fees and charges stated on the application are subject to the applicants needs and work load and may be subject to further fees and charger depending on the customer´s circumstances.

    THE DIRECT DEBIT GUARANTEE

    This Guarantee is offered by all Banks and Building Societies that take part in the Direct debit Scheme. The efficiency and security of the scheme is monitored and protected by your own Bank or Building Society. If the amounts to be paid or the payment dates change Eazy Collect Services Limited will notify you 10 working days in advance of your account being debited or as otherwise agreed. If an error is made by Eazy Collect Services Limited or your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount paid. You can cancel a Direct Debit at any time by writing to your Bank or Building Society. Please also send a copy of your letter to us and Uktaxes Ltd.

    17. when you register and send any forms online to UKTAXES Ltd. you agree with our terms and conditions.

    • 17.a Registration fee only apply to new customers and is only paid once.

    UKTAXES Ltd. Registered Office address: 145 - 157 St John St, EC1V 4PY, London.
    Company Number: 6620779
    Post address: P.O. Box 2051
    28080 Madrid, SPAIN
    0871-218-5228 (UK)
    UKTAXES Ltd. is a registered agent with the Inland Revenue B9780R


    We reserve the right to refuse service to anyone.